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Investigative information management

A structured introduction to the information environment behind complex investigations.

What information management contributes

Investigations do not become stronger simply by collecting more material. Information must be structured, protected, traceable, retrievable and usable. Good investigative IM connects information architecture, databases, documents, security, quality control, analysis, reporting and preservation.

A flexible conceptual model

Common entities include people, events/incidents, organizations, locations, sources/interviews, documents/items, allegations/violations and cases/files. The exact model depends on mandate, law, institutional policy and investigative purpose.

Context matters: roles such as witness, victim/survivor, alleged perpetrator or person of interest should not automatically become permanent labels on a person record. Where appropriate, model them as contextual, sourced relationships linked to an event, allegation, source, time period or investigative status.

Key terms in plain language

Provenance

The ability to trace where information came from, its context and any transformations applied to it.

Metadata

Information that describes an item, such as date, source, location, document type or sensitivity.

Entity

A structured category such as a person, event, organization, location or document.

Chain of custody

Documentation used to trace possession, transfer and handling of an item when required.

Quality control

Checks for completeness, duplicates, errors, missing information and inconsistent terminology.

Preservation

Keeping information, context and usability intact over time.

Core capabilities

Architecture

Entities, identifiers, metadata, controlled vocabularies and relationships.

Protection

Data minimisation, confidentiality, access, integrity, retention and responsible disclosure.

Quality

Validation, duplicate control, correction tracking and provenance.

Analysis

Timelines, linkages, patterns, geography and structured outputs.

Preservation

Retention, migration, archival documentation and handover.

Technology

Databases, repositories, eDiscovery, digital evidence and carefully governed AI-assisted tools.